Using intercom on a mobile device

Video: Using the Intercom

Answering an intercom call

You can receive an intercom call from any intercom-enabled Control4 device.

When someone rings your Control4 video doorbell, you can see and hear who is calling before you answer the door. Your Smart Home Pro can configure which mobile devices and touchscreens are automatically called when the video doorbell is pressed.

To answer an intercom call:

1. When an intercom call arrives, you can see what device is calling you. If it's the Control4 video doorbell, you can see the doorbell's video.

   
2. Use the on-screen buttons to answer or ignore the call.


3. When answering, speak into the mobile device. During a call, you have these options:

   

   •  Audio—Tap to enable or disable your device's audio.
   •  End call—Tap to end the call.
   •  Camera—Tap to enable or disable your device's camera.
   •  Flip camera—Tap to switch between front- and rear-facing cameras on your device.
4. If your Smart Home Professional set up custom buttons for video doorbell calls (such as Unlock Door or Turn on Light), tap the  (more) icon, then tap the desired custom button.

Making a one-to-one call

To use the intercom to communicate with a single device (such as when you need to answer the door), make a one-to-one call. One-to-one calls allow one intercom-enabled device (such as a smartphone) to directly call another (such as a touchscreen).

To make a one-to-one call:

1. From your mobile device, tap the intercom icon.

2. Tap the icon of another device to start a one-to-one call with that device.

   

Making a group call

When making a group call from a mobile device, all devices in the selected group will ring (for example, all touchscreens on the main floor), but only the first device to answer it will receive the call.

To make a group call:

1. On a mobile Apple device, open the Control4 Intercom Anywhere app. Or, on a mobile Android device, open the Control4 app and then open Intercom.

2. Tap the intercom group that includes the devices you want to call, or tap All to call all devices throughout the house. The call is placed.

   

   Note: If an intercom device's properties are set to "Do Not Disturb," the intercom device in that room will not receive the group call. For more information, see Intercom settings.